Dropbox Statistics (2024): Users, Revenue, Storage Capacity, and Business Adoption

Updated on January 26, 2024
Mentions in the media
Written by
David Mercado
Fact-checked by
Andrea Mercado

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Imagine a digital repository so vast that it stores over 550 billion pieces of content and serves more than half of the Fortune 500 companies. Dropbox has become a leading figure in cloud-based solutions and has redefined how we store, share, and collaborate digitally.

In this article, I will showcase Dropbox’s most relevant statistics to understand its growth, market dominance, and the evolving landscape of cloud storage services in which this company has found success.

Dropbox User Numbers

According to the company’s latest SEC filing, as of November 2023, Dropbox accounted for more than 700 million registered users across 180 different countries. From these 700 million, 18.17 million are paying for a license on the platform, meaning a 3.53% increase from the 17.55 million reported the previous year.

Dropbox Revenue Analysis

The same document revealed that, by September 2023, Dropbox had experienced an 8.1% growth on the annual revenue with $1.86 billion compared to the $1.72 billion reported in September 2022.

Dropbox Statistics  1

Dropbox’s Average Revenue Per Paying User

The average revenue per paying user, or ARPU, is the revenue for a specific period divided by the average paying users during the same period. By the end of September 2023, Dropbox’s ARPU was $140.63, a 4.62% increase from 2022’s $134.41. 

Dropbox’s Operating Expenses

As of September 30 2023, Dropbox’s total operating expenses were $1.23 billion. That  means a 9% increase from previous year’s $1.13.

How Many Patents Does Dropbox Have?

According to the most recent data available, in the United States and abroad, Dropbox has over 1,550 issued patents and more than 350 pending patent applications. However, they have been in constant legal battles with third parties who may knowingly or unknowingly infringed their proprietary rights. By preventing copyright, proprietary, and trademark infringements, Dropbox sustained that it incurred substantial expense. While the exact amounts weren’t disclosed, the intangible value of Dropbox’s patents sits around $19.4 million dollars.

Dropbox Storage Capacity Data

Even though no one knows with certainty how much space Dropbox can store, according to a LinkedIn post shared by Dropbox’s former CTO, Dropbox has more than 3 billion gigabytes worth of space being used. More precisely, over 3 exabytes of data and more than 550 billion pieces of content stored in the platform.

If you don’t know what an Exabyte is, I need to put you in perspective, so you can get the whole picture of the absurd amount of space Dropbox has. Assuming you’re familiar with Gigabytes: 

  • 1 Gigabyte (GB) is equal to 1,073,741,824 bytes
  • 1 Terabyte (TB) is equal to 1,024 Gigabytes
  • 1 Petabyte (PB) is equal to 1,024 Terabytes
  • 1 Exabyte (EB) is equal to 1,024 Petabytes

Yes, Dropbox has 3 times that… and there you are, deleting pictures to save some space in your phone.

Dropbox Business Adoption

While an exact list of the companies using Dropbox is virtually impossible to get, according to a blogpost from Dropbox, we know that at least 97% of the Fortune 500 use Dropbox. Also, according to data from Enlyft, some of the biggest companies that use Dropbox include India’s Infosys Ltd, Fujitsu Ltd and Panasonic Corp in Japan, and The North Face in the US.

Dropbox’s user base is highly diversified. According to the company’s SEC filing report, it includes individuals, families, teams, and organizations of all sizes, from freelancers and small businesses to Fortune 500 companies working across a wide range of industries, including professional services, technology, media, education, industrials, consumer and retail, and financial services. 

In the case of companies, the platform is used by all types of teams and functions, including sales, marketing, product, design, engineering, finance, legal, and human resources.

Top Industries That Use Dropbox

By looking at Enlyft’s data, we can conclude that, out of 31,499 companies, the Technology and Services (7%) and Computer Software (7%) industries make up the most businesses that use Dropbox. A more extensive list with the total number of companies includes:

  • Technology and Services: 2,252
  • Computer Software: 2,198
  • Marketing and Advertising: 1,456
  • Higher Education:1,191
  • Nonprofit Organization Management: 1,177
  • Construction: 1,140
  • Real Estate: 1,134
  • Internet: 888
  • Education Management: 802
  • Financial Services: 786
Dropbox Statistics  2

Top Countries That Use Dropbox

I already mentioned that Dropbox has users from more than 180 countries, but 68% of the total companies using Dropbox come only from the United States. The second country with the most companies using Dropbox is the United Kingdom, with 7% of the total. The full top ranking with the number of companies using Dropbox by country looks like this:

  • United States: 21,413
  • United Kingdom: 2,076
  • Canada: 1,348
  • Australia: 636
  • France: 550
  • India: 497
  • Germany: 302
  • Netherlands: 266
  • Spain: 260
  • Brazil: 192

Dropbox Collaboration Tool Statistics

While it’s virtually impossible to know exactly how many third-app integrations Dropbox has, we can certainly imagine a ridiculous number. By 2014, the company reported integrations with more than 300,000 apps, and in its most recent quarterly report, they revealed that as of December 31st 2022, Dropbox was receiving over 75 billion API calls per month, and just under 1,000,000 developers had registered and built applications on the platform.

Dropbox Market Competitors

According to an Enlyft report on File Hosting Services, Dropbox is the second biggest company — just right behind Google Drive, with 20.67% of market share compared to Google’s 48%. The top 5 File Hosting Services, based on the number of companies that use them are:

  • Google Drive: 74,059 (48%)
  • Dropbox: 31,499 (20%)
  • Microsoft OneDrive: 24,152 (15%)
  • WebDrive: 8,071 (< 5%)
  • Apple iCloud: 3,850 (< 5%)
Dropbox Statistics  3

How Many Employees Does Dropbox Have?

The last official number was published in the 2022 annual report, indicating that, as of December 31st 2022, Dropbox had 3,118 full-time employees. 2,583 were based in the United States and 535 were located abroad.

Dropbox Reduction of Workforce in 2023

In April 2023, Dropbox announced a massive layoff of 16% of its staff, equivalent to around 500 employees. The reasons behind the decision, according to CEO Drew Houston, were slowing growth and the era of AI finally arriving. 

According to the SEC filing document from November 2023, Dropbox estimated that the decision would incur charges of approximately $40 million in connection with the reduction in workforce, primarily consisting of cash expenditures for severance payments, employee benefits and related costs. As of November 2023, the company had already incurred $38.9 million in charges.

Final Thoughts

While Dropbox has walked a rough road with the significant layoffs of 2023, the statistics we've explored paint a picture of resilience and adaptability, as it managed to grow in nearly all aspects compared to 2022. It's clear that the company remains a vital resource in digital storage and collaboration, and even though not free from tough decisions, the future holds potential for continued innovation and growth.


Dropbox SEC Quarterly Report


Dropbox’s Blog


Dropbox SEC Annual Report 2022


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David Mercado is an experienced writer and marketer with over 5 years of experience covering topics like online business, digital marketing, technology, and personal finance. David is especially passionate about leveraging technology and the internet to help everyday people achieve financial freedom and build income streams through online marketing and entrepreneurship. His practical advice helps his readers successfully launch online businesses, optimize their digital marketing funnels, and utilize tools to boost productivity.
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