When we think about urban transportation or maybe ordering some food, there’s a name that will almost always come to mind. Growing from a simple idea to a multi-billion-dollar corporation that is synonymous with innovation, controversy, and resilience, Uber has not only transformed personal transport but has also carved out a significant niche in the global economy.
In this article we’ll look at various Uber statistics to understand the scale and scope of the mobility giant’s operations through the lens of hard data and hopefully get a broader picture on what’s going on inside one of the world's most influential tech companies.
Uber had a staggering 82% increase in revenue in 2022
According to Uber’s annual financial reports, the company almost doubled its annual revenue growing from $17.4 billion dollars in 2021 to $31.8 billion in 2022. This 83% revenue growth marked a great comeback from 2020’s revenue dip to $11.1 billion as a result of the COVID-19 pandemic.
There were 24% more rides from Q1 of 2022 to Q1 of 2023
Statista made a comparison of monthly Uber’s active users around the world and the data showed that the adoption of this ride-hailing app is constantly increasing, going from 1.71 billion rides taken in Q1 of 2022 to 2.12 billion in Q1 of 2023.
Uber gained about 13 million new monthly active users over the course of 2022
With 118 million monthly active users in 2021, Uber experienced a 11% increase for the following year, ending 2022 with 131 million monthly active users worldwide according to its 2022 Annual Report.
North America remains Uber's most lucrative market
If you thought that the United States and Canada were crucial for Uber’s finances, you are correct! In fact, if we take a look at Uber’s revenue by region for 2022, we can realize how important this region is compared to the rest of the world in terms of revenue.
Uber's revenue in the US and Canada amounted to $19.4 billion. In the same year, Uber's revenue from the Latin American (LATAM) region was reported at $1.9 billion, showcasing the importance of countries like Brazil and Mexico. For the Europe, Middle East, and Africa (EMEA) region the total revenue was of $6.9 billion — note that this region encompasses a diverse range of markets, from developed European countries to emerging markets in the Middle East and Africa. Finally, the revenue from the Asia-Pacific region stood at $3.4 billion, including major markets like India and Australia, where Uber operates amidst strong competition from local ride-hailing services.
The most booked cities on Uber
According to a SEC report from 2019, 24% of total Uber rides around the world were booked in New York, Los Angeles, San Francisco, London, and Sao Paulo.
There are more than 5.4 million Uber drivers around the world
According to data from Uber Investor, by Q4 of 2022, Uber had 5.4 million drivers worldwide, meaning the number of Uber drivers worldwide increased by approximately 400,000 from 2021, when it reported over 5 million drivers.
A Stanford Study revealed that only around 27% of Uber drivers are women
In 2020, a study from Stanford University revealed that around 27% of Uber drivers in the US between 2015 and 2017 were women. The survey showed that male drivers earned an average of $21.28 per hour driving for Uber, while female drivers made an average of $20.04. The study also found that men drove around 5 more hours a week for Uber than women.
Uber owns the US ride-hailing market
According to Bloomberg’s Second Measure, Uber dominates the ridesharing market in the US. By 2022, Uber held 72% of the US market share for ride-hailing platforms. Since 2015, Uber has acquired 16 companies, expanding its global reach.
Uber has gone through 32 rounds of fundraising, raising $25.2 billion in total
Data shared by Crunchbase revealed that Uber has gone through 32 rounds of fundraising since its inception, raising $25.2 billion. Among its more than 100 investors we can find companies such as PayPal and Toyota Motor Group. Only in 2019 Uber raised a total of $20.9 billion.
Uber’s yearly costs and expenses were over $33 billion
According to a Q4 investor report, the company’s 2022 costs and expenses totaled over $33 billion. From the bigger to smaller, Uber’s expenses consisted of:
- Cost of Revenue: $19.6 billion
- Sales and Marketing: $4.7 billion
- General and Administrative: $3.1 billion
- Research and Development: $2.7 billion
- Operations and Support: $2.4 billion
- Depreciation and Amortization: $9.4 million
Where is Uber banned?
Despite its worldwide popularity, Uber is unavailable in several countries and cities around the world. According to an article from the Employment Security Commission, some of these places include:
- New Zealand, where the service was deemed illegal due to concerns about driver safety and licensing regulations.
- Hungary, where Uber was forced to suspend its operations due to new regulations that made it impossible for the company to continue its services.
- Bulgaria, where Uber was banned by the country’s authorities citing concerns about unfair competition and the lack of proper licensing and insurance requirements.
- Denmark, where Uber was shut down due to the introduction of new taxi laws that required all vehicles for hire to have seat sensors and fare meters, which Uber cars did not have.
- Italy, where the service was banned after a court ruled that the company was engaging in unfair competition with traditional taxi services.
- Spain, where Uber was banned due to pressure from the traditional taxi industry, which argued that Uber was not operating under the same regulations and requirements as they were.
Uber’s biggest challenge
According to the 2022 investor report, the most significant risk for the company is related to the status of its drivers around the world. If Uber drivers are recognized as employees or workers, the company faces significant costs and the potential for labor disputes.
In 2022, over 150,000 American drivers filed arbitration claims against the company
Tech Report revealed that over 150,000 American drivers filed arbitration claims against Uber on the issue of their status as contractors, and it cost the company over $512 million paid in settlement.
Uber statistics: drivers make on average $19 each hour
According to Salary.com Uber drivers have an hourly wage range that goes from $15 to $23, averaging $19 per hour. However, these figures are influenced by various factors such as location, hours worked, driver strategy, and promotions. The same site estimated that Uber drivers have a salary range between $32,102 to $47,102, making $38,602 the average annual salary.
Uber was fined with $148 million due to a data breach
Even though Uber hasn’t received any GDPR fines to date, it has its own history of privacy issues. The company and the third-party contractors in possession of Uber users’ data have suffered data breaches in the last ten years. The most recent came from Uber’s law firm Genova Burns in January 2023, when hackers stole sensitive and personal information pertaining to Uber drivers.
However, Uber was heavily punished after admitting paying off hackers in 2016 who stole the records of 57 million Uber users. Since this data breach had taken place before the GDPR came into force, the company received a fine under the legislation in place at the time, amounting to $148 million.
Is Uber Eats growing, too?
Yes. By 2022, Uber Eats generated $10.9 billion in revenue, which was a 31% increase from the previous year. This growth indicates a strong market presence and an expanding customer base, according to BusinessofApps.
The total value of all food orders surpassed $55 billion in 2022
According to the same portal, the gross bookings for Uber Eats surpassed $55 billion in 2022. What’s shocking is that this figure reflects the total value of all food orders placed through the platform, so it’s only fair to think that the world “ate” all that money using Uber Eats… literally.
Uber Eats has more than 825,000 restaurant partners
The number of active restaurant partners on Uber Eats exceeded 825,000 in 2022. This growth in partnerships helps in expanding the variety of food options available to customers.
Uber Eats market position in the U.S.
According to Statista, Uber Eats holds a substantial share of the food delivery market. As of 2022, it had a 24% market share, making it a leading service in the industry, only behind DoorDash which holds 59%. At the end of the day its user-friendly platform, diverse restaurant options, and effective marketing strategies, put the company's trajectory towards a strong future potential in the rapidly evolving food delivery market.
The statistics for both Uber and Uber Eats paint a picture of two dynamic segments within the same company, each displaying unique strengths and facing distinct challenges. Uber, as a pioneering ride-sharing platform, continues to dominate its market with robust growth in user base and trip numbers, reflecting its deep integration into urban transportation.
Meanwhile, Uber Eats has emerged as a formidable force in the food delivery sector, with significant revenue growth, a vast and increasing user base, and an expanding network of restaurant partners. These trends not only showcase the adaptability and innovation at Uber's core but also underscore the evolving landscape of digital platforms in transportation and food services. As the world leans more towards convenience and digital solutions, Uber is well-positioned to continue its trajectory of growth and influence, navigating through the complexities of a rapidly changing global market.