Is Kicks Crew Legit? An Honest Review of the Online Sneaker Platform

Writer
Fact-checked by Laurynas Cesnys
Editor
Updated on: August 20, 2024

If you are a sneaker lover, thrilled to find and buy sneakers from popular brands like Nike, perhaps you have heard about this online shoe store. 

Kicks Crew offers a wide selection of branded sneakers, making it very popular amongst sneaker lovers everywhere. But just like with any online marketplace, it's natural to wonder: is it legit?

In this review, I’ll take a closer look at Kicks Crew and explore whether it's a reliable source for buying the sneakers you love.

Key Takeaways

This is what I will dive into throughout this article!

  • KicksCrew is a legitimate online sneaker platform that sells authentic products.
  • They have a wide selection of sneakers from popular brands.
  • Every shoe goes through a rigorous authentication process to ensure it's genuine
  • KicksCrew offers competitive prices and occasional promotions or discounts, as well as a return policy
  • Overall, KicksCrew is a reliable option for sneakerheads looking to cop authentic kicks online

What is Kicks Crew?

Kicks Crew is an online retailer that specializes in selling sneakers and other streetwear items. Founded in 2008 and based in Hong Kong, Kicks Crew has recently established their headquarters in Los Angeles to strengthen its presence in the U.S. market.

What sets Kicks Crew apart is its business model, which involves partnering with authorized retailers from over 50 countries. This global network allows Kicks Crew to offer a wide selection of footwear, including rare and hard-to-find sneakers as well as popular models from leading brands.

By working directly with verified retailers, Kicks Crew ensures that all products sold on its platform are authentic. This commitment to authenticity has helped Kicks Crew build a loyal following among sneaker enthusiasts who want access to genuine, high-quality shoes.

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Is Kicks Crew Legit? Do They Sell Fake Shoes?

One of the most common questions asked by sneaker lovers is, "Is Kicks Crew legit?" The short answer is yes, Kicks Crew is a legitimate business that does not sell fake shoes. In fact, the company takes great pride in offering only authentic sneakers to its customers.

To ensure the authenticity of its products, Kicks Crew has implemented a rigorous authentication process. This process includes utilizing RFID technology to tag each pair of sneakers, allowing for easy tracking and verification. Additionally, Kicks Crew conducts thorough quality control checks on all products before they are shipped to customers.

Kicks Crew has a zero-tolerance policy when it comes to counterfeit products. The company understands that trust is essential in the sneaker community. As a result, Kicks Crew only sources its inventory from authorized retailers and trusted suppliers.


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KicksCrew's Authentication Process

Let me break down briefly and in more detail KicksCrew’s authentication process:

  • Every shoe goes through a rigorous inspection by their expert quality control team
  • They check for any imperfections like color differences, fading, or damage
  • Each shoe must meet their strict "6 No's" criteria:
    • NO scratches
    • NO oxidation
    • NO stains
    • NO dirt
    • NO fading
    • NO rips or tears
  • Only shoes that pass this authentication process are sold on their site
  • KicksCrew sources all products directly from authorized retailers and brands
  • They offer an Authenticity Guarantee on everything they sell

So when you cop a fresh pair from KicksCrew, you can rock them with confidence knowing they're 100% legit.

Customer Reviews: Do People Recommend KicksCrew?

To get a well-rounded understanding of Kicks Crew's reputation, it's essential to analyze both positive and negative reviews from customers. Many satisfied customers praise the company for its good quality products and fast shipping. They also commend the Kicks Crew customer service team for being responsive and helpful when issues arise.

Is KicksCrew Legit? 3

However, not all experiences have been positive. Some unsatisfied customers who ordered a pair of sneakers from Kicks Crew have complained about the company not being clear with the payment amount in terms of taxes and shipping costs. Others have expressed frustration with the complicated return and exchange process, which can be costly and time-consuming.

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Despite these negative reviews, the overall sentiment towards Kicks Crew seems to be positive. Many customers appreciate the opportunity to access rare and exclusive sneakers at reasonable prices, and feel that the customer service team does their best to resolve any problems that could come up. 

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The Kicks Crew Buying Experience: What to Expect

If you're looking to buy sneakers from Kicks Crew, here's the process of what you can expect when you make a purchase: 

  1. After selecting your desired pair, you'll proceed to checkout, where you'll provide shipping and payment information. 
  1. Once your order is confirmed, Kicks Crew begins their authentication process. When you've ordered a pair of sneakers, Kicks Crew first sources them from their network of authorized retailers. 
  1. The shoes are then sent to Kicks Crew's quality control center, where they undergo a thorough inspection to ensure authenticity. This process can take some time, so don't be surprised if your order status remains "processing" for a few days.
  1. Once your ordered shoes pass authentication, they are shipped out to you. 

Kicks Crew's shipping cost is based on your location and typically ranges from $25 to $70. The average delivery time for orders within the US is 2-6 business days, but it may vary. International orders take longer and have different shipping fees.

KicksCrew’s Return Policy

It's important to get to know Kicks Crew's return policy before making a purchase. If you need a refund, you have 7 days after delivery. The item must be unworn, in its original packaging, and with all tags attached. You'll be responsible for return shipping costs, and Kicks Crew charges a restocking fee of 15% of the total payment.

Kicks Crew Alternatives: Exploring Other Options

While Kicks Crew is a platform that can be trusted for buying authentic sneakers, it's not the only player in the game. 

KicksCrew vs StockX

When it comes to fees, StockX recently lowered their base fee structure by 1% across all seller levels. Both platforms authenticate every pair of shoes before shipping to the buyer. StockX offers a wide variety of sneakers, streetwear, and collectibles, while KicksCrew focuses primarily on sneakers.

KicksCrew vs GOAT

GOAT and KicksCrew have similar authentication processes, with both platforms inspecting every pair of shoes to ensure authenticity. GOAT offers shoes and apparel compared, so it offers more variety, while KicksCrew is specialized in shoes. GOAT's fees vary based on the seller's account level and the item's price.

KicksCrew vs Flight Club

Flight Club is a consignment store that takes a 20% chunk out of the final selling price, which is higher than some other platforms, typically higher than KicksCrew’s. Both platforms authenticate their products, but Flight Club may take longer to ship items.

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Tips for Buying Sneakers Online

When buying sneakers online, it's crucial to ensure you're getting authentic products. One way to do this is by checking for specific details that are unique to original sneakers, such as stitching patterns, logo placement, and material quality. 

Using authentication apps like CheckCheck, Legit Check App By Ch, or Legitmark can also help verify the legitimacy of your purchase.

Here are some other ways you can ensure a good buying experience:

  • To protect yourself from scams and counterfeit products, always buy from reputable retailers or marketplaces.
  • Be wary of sellers offering heavily discounted prices or limited edition sneakers in abundance.
  • Pay attention to upcoming sales events and use promo codes. 
  • You can also try negotiating with sellers on platforms that allow it, but be cautious when dealing with individual sellers. 
  • Checking sneaker-specific apps and websites like GOAT, StockX, or Sneakerjagers can help you find the best deals on authentic sneakers.
  • Familiarize yourself with the return and exchange policies of the retailer or marketplace you're buying from. This will give you peace of mind knowing that you can return or exchange the sneakers if they don't meet your expectations.

By following these tips and staying informed about the latest sneaker authentication methods and trusted retailers, you can confidently buy sneakers online and reduce the risk of falling victim to scams or ending up with fake products.

Final thoughts

To round this up, yes, Kicks Crew is legit. As a real player in the sneaker industry, Kicks Crew has proven itself to be a reliable source for rare and exclusive kicks.

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With its partnerships with authorized retailers and strict authentication processes, Kicks Crew is a legitimate business that ensures that customers receive only genuine products. While the buying experience may have some drawbacks, such as longer shipping times and strict return policies, you can rest assured that you are buying original and quality products.

Overall, if you're looking for a legit e-commerce platform to purchase authentic sneakers, Kicks Crew is a viable option. As with any online purchase, it's essential to conduct your own research and consider your specific needs before making a decision. By doing so, you can confidently shop for your favorite kicks on Kicks Crew.

About Author:
Jorge Rey is a driven writer with a passion for exploring the topics of technology, business and creativity. Drawing on his diverse writing background and talent for transforming complex topics into engaging, accessible content, Jorge delivers meticulously researched articles to help readers navigate the worlds of digital entrepreneurship and personal finance. Jorge believes in the power of knowledge to transform lives and is committed to empowering his audience with the trustworthy, actionable insights they need to thrive.
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