Is Cider Legit? Honest Cider Clothing Review 2024

Fact-checked by Laurynas Cesnys
Updated on: May 24, 2024

Cider, a mysterious brand that has taken TikTok and Gen Z by storm, has amassed millions of downloads in recent months. With its sudden rise to popularity, many are left wondering: Is Cider legit?

Cider has become a go-to destination for Gen Z shoppers looking for trendy and affordable fashion. The brand's success on TikTok has been a major factor in its rapid growth, with millions of users sharing their experiences and favorite finds from the app.

Throughout this review, we'll explore the various aspects of the Cider app, including its product quality, customer service, and overall shopping experience to take a closer look at the app and provide an honest assessment of whether or not it's worth the hype.

What is Cider?

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Cider is an online clothing brand that has gained immense popularity among Gen Z for its trendy and affordable fashion. As a fast fashion retailer, Cider operates similarly to other well-known brands like Shein and Romwe, offering a wide range of clothing options to suit various tastes and styles.

What sets Cider apart from other fast fashion brands is its unique approach to curating clothing options based on moods and specific styles. The Cider team designs and produces their own clothing lines, ensuring that customers have access to exclusive and on-trend pieces.

Cider's website, shop Cider, is easy to navigate and offers a seamless shopping experience for fashion-savvy Gen Z customers. With its vast array of clothing options, Cider caters to those looking for both everyday essentials and statement pieces that reflect their individual style.

Is Cider Legit?

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The answer may not be clear. Like other fast fashion companies such as Shein, there are concerns about the legitimacy and ethics of Cider's business model.

Despite these concerns, evidence suggests that Cider is a legit company. It has a functioning website, active social media presence, and a growing customer base. Cider's business model involves producing small batches of trendy clothing items based on real-time data and consumer demand. This allows them to keep costs low and reduce unsold inventory, which they claim is more sustainable than traditional fast fashion practices.

However, Cider has faced complaints about the quality and sizing of their clothing. Some customers have reported issues with items arriving damaged, not fitting as expected, or not matching the photos on the website. Cider's sizing has also been inconsistent, with some customers finding items to run small.

Cider has taken steps to improve its customer service and return policy, and it continues to grow in popularity, particularly among younger consumers seeking affordable, trendy clothing. But remember, as with any online retailer, it's important for customers to read reviews, check sizing charts, and be aware of potential quality issues before making a purchase.

Cider Sizing and Fit

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One of the most common concerns when shopping from Cider is the sizing and fit of their clothes. Many customers wonder if Cider's sizes run small, which is a frequent issue with fast fashion brands. To ensure you get the best fit when ordering from Cider, it's essential to refer to the size chart and read customer reviews.

Cider provides a size chart for each item on their website, which includes measurements for bust, waist, and hips. However, it's important to note that these measurements may not always be consistent across different styles and fabrics. This is where customer reviews come in handy, as they can provide valuable insights into how a particular item fits and whether it runs true to size.

When compared to other fast fashion brands like Shein, Cider's sizing is relatively similar. Some customers find that Cider's clothes run slightly small, particularly in the bust and waist areas. Others have reported that certain items, such as dresses and tops, may be shorter in length than expected.

To minimize the risk of receiving ill-fitting clothes, it's recommended to carefully review the size chart and compare your measurements to those provided. If you're between sizes or have a larger bust or hips, it may be wise to size up for a more comfortable fit. Additionally, reading customer reviews can give you a better idea of how an item fits on different body types and whether it runs true to size.

Cider's Return Policy and Customer Service

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Cider's return policy is fairly straightforward and customer-friendly. They offer free returns on every order within the USA, providing a shipping label for your convenience. To initiate a return, you must submit a request within 14 days of receiving all items from your order. It's important to note that if you're returning a second or subsequent item from the same order, you'll be responsible for the return shipping costs.

Once Cider receives your returned items, they typically process refunds or issue store credit within 7-10 business days. If you opt for store credit, it will be applied to your Cider account for future purchases. This is a great option if you plan on shopping with them again.

Cider's customer service team is generally responsive and helpful, even for non-US customers.They can be reached via email, WhatsApp, or Facebook Messenger. However, some customers have reported slow response times or difficulty getting refunds. It's essential to provide detailed information about your order and any issues you've encountered to ensure a smoother return process.

While Cider's return policy is relatively user-friendly, it's crucial to read the fine print and understand any potential limitations, especially for international customers. Some buyers have reported issues with returns being sent to different warehouses in the US or China, which can lead to confusion and higher return shipping costs.

Is Cider Ethical and Sustainable?

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One area of concern is Cider's use of materials like virgin polyester and spandex in their clothing. These synthetic fabrics are derived from fossil fuels and can take hundreds of years to decompose, contributing to pollution and waste. While Cider is not alone in using these materials, as they are common among fast fashion brands like Shein, it raises questions about the company's commitment to sustainability.

When compared to other companies in the fashion industry, Cider's sustainability efforts appear to be limited. While some fast fashion brands have made public commitments to reduce their environmental footprint and improve labor conditions, Cider has not made any notable announcements in this regard.

However, it's worth noting that the fast fashion industry as a whole faces significant challenges in terms of ethics and sustainability. The business model relies on producing large volumes of clothing quickly and cheaply, often at the expense of workers and the environment. In this context, Cider is not necessarily an outlier, but rather a part of a larger systemic issue.

Cider Alternatives

If you're looking for alternatives to Cider that offer similar trendy styles but with potentially better quality or more sustainable practices, there are several options to consider.

One brand to check out is Everlane. Known for their transparent pricing and ethical manufacturing, Everlane offers a range of modern, minimalist clothing options. While their price points may be slightly higher than Cider, the quality of their garments is often considered superior. Everlane also has a strong commitment to sustainability, using materials like organic cotton and recycled polyester in some of their products.

Another alternative is Reformation, a brand that focuses on eco-friendly and sustainable fashion. They offer a variety of stylish dresses, tops, and bottoms that are made from sustainable materials and produced in factories with fair labor practices. While Reformation's prices are higher than Cider's, the quality and durability of their clothes may justify the investment for some shoppers.

For those on a budget, Uniqlo is a fast fashion brand that is often praised for its good quality clothes at affordable price points. While Uniqlo may not have the same trendy, Instagram-friendly aesthetic as Cider, they offer a wide range of basic and versatile pieces that can be easily incorporated into any wardrobe. Uniqlo also has some sustainability initiatives, such as their "All-Product Recycling" program, which allows customers to bring in old Uniqlo clothing for recycling.

When comparing these alternatives to Cider, it's important to consider your personal priorities and budget. While brands like Everlane and Reformation may have higher price points, they also have a stronger reputation for quality and sustainability. On the other hand, fast fashion brands like Uniqlo may be more affordable but may not have the same level of ethical or environmental commitment.

Cider FAQs

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If you're considering shopping from Cider, you may have some questions about their policies and processes. Here are some frequently asked questions about Cider to help you make an informed decision:

1. How long does shipping take from Cider?

Cider offers free standard shipping on all orders, which typically takes 7-15 business days to arrive. They also offer express shipping options for an additional fee, which can reduce the shipping time to 3-5 business days.

2. What payment methods does Cider accept?

Cider accepts various payment methods, including credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. They also offer the option to pay in installments through Afterpay or Klarna.

3. How do I contact Cider's customer support?

If you need assistance with your order or have any questions, you can reach out to Cider's customer support team via email or through the chat feature on their website. They also have a comprehensive FAQ section that addresses common concerns.

4. How does the Cider app work?

The Cider app allows you to shop their entire collection, access exclusive deals and discounts, and manage your orders on the go. You can also save your favorite items, receive personalized recommendations, and track your deliveries through the app.

5. What is Cider's return policy?

Cider offers free returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. To initiate a return, simply log into your account, select the items you wish to return, and follow the provided instructions.

6. Does Cider offer any discounts or promotions?

Yes, Cider frequently offers discounts and promotions to their customers. You can sign up for their email newsletter to stay informed about the latest deals, or check their website and app for current promotions. They also have a rewards program where you can earn points on purchases and redeem them for discounts.

Conclusion: Is cider legit?

In conclusion, after examining various aspects of Cider as a fast fashion brand, it's clear that there are both pros and cons to consider when deciding whether to shop from them.

On the positive side, Cider offers a wide range of trendy clothes at affordable prices, making them an appealing option for those who love to stay on top of the latest fashion trends without breaking the bank. Their user-friendly website and app make it easy to browse and purchase items, and their free shipping and returns policy adds to the convenience factor.

However, like many fast fashion brands, Cider faces criticism regarding the sustainability and ethical impact of their manufacturing processes. The use of materials like virgin polyester and spandex raises concerns about environmental responsibility, and the lack of transparency surrounding their labor practices leaves room for improvement.

Ultimately, whether Cider is a legit and worthwhile brand to shop from depends on your personal priorities and values. If you're primarily focused on finding trendy, affordable clothes and are less concerned about sustainability or ethical production, then Cider may be a good fit for you. On the other hand, if you prioritize eco-friendliness and fair labor practices, you may want to consider alternative brands that align more closely with those values.

About Author:
Paula is an accomplished content strategist and journalist with over 7 years of experience creating compelling, well-researched materials for business and finance audiences. Drawing on her background in journalism and brand messaging, Paula develops informative content that engages readers across diverse platforms, distilling complex financial topics into accessible, authoritative articles. Her ability to deliver valuable insights helps brands connect with their target audiences and empowers professionals navigating the ever-evolving business landscape.
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