Essense helps businesses understand their customers and competition by collecting and analyzing feedback from various digital platforms, including app stores, review sites, social media, and customer service tools. The platform integrates with numerous data sources such as App Store, Google Play, Steam, Amazon, Trustpilot, Twitter, Reddit, and various customer service platforms to provide comprehensive insights. The tool is particularly valuable for product teams, marketing professionals, and consultancies seeking to make data-driven decisions based on customer sentiment and competitive analysis
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