BeenVerified Review 2024: Legit Background Checks or Scam?

Writer
Fact-checked by Laurynas Cesnys
Editor
Updated on: August 17, 2024


Are you looking to run a background check on someone? Whether for personal or professional reasons, conducting a thorough background check can provide valuable insights and peace of mind. 

I'll take an in-depth look at BeenVerified, one of the leading online background search services, to determine if it's a legitimate and trustworthy option. It has become a popular choice for those seeking current and accurate information on individuals.

But is BeenVerified legit? Can you rely on the data points and search results provided by this service? I'll explore these questions and more to help you decide if BeenVerified is the right solution for your needs.

Key Takeaways

  • BeenVerified is a legit background check service founded in 2007 that provides access to public records and background information on individuals.
  • Key features include people search, reverse phone/email/address lookup, and unclaimed money search.
  • Pricing plans start at $26.89/month with discounts for longer subscriptions. All plans include unlimited reports.
  • Information comes from aggregated public records. However, data may not always be fully up-to-date or accurate.
  • It's a solid choice for casual background checks but has limitations for specialized use cases.

What is BeenVerified and How Does it Work?

BeenVerified is a comprehensive online background check service that provides access to a wealth of public information on individuals. At its core, the platform aggregates data from various publicly available sources to create detailed background reports.

These reports can include providing information on a person's potential criminal records, such as arrests, convictions, and sex offender status. You'll also find details of property records, like current and past addresses, as well as associated names and aliases

Additionally, BeenVerified scours public data sources for mentions across social media accounts, allowing you to gain insights into someone's online presence and activities.

Is BeenVerified a legit?

It's important to note that BeenVerified is not a consumer reporting agency, which means the service cannot be used for purposes like employment screening or tenant screening that require compliance with the Fair Credit Reporting Act (FCRA). 

Is BeenVerified legit?

The short answer is yes, BeenVerified is a legitimate and trustworthy background check service. Here’s why:

  • BeenVerified has been in operation since 2007, establishing itself as a reputable player in the online people search industry.
  • The company prides itself on providing accurate and up-to-date information pulled from millions of public records databases across the United States: it verifies and cross-references information from authoritative sources.
  • BeenVerified reviews from real users attest to the quality and reliability of its services,   with numerous positive reviews where customers praise the depth of contact information available, the user-friendly report formatting, and the value for money.
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BeenVerified Features: What Does the Background Check Service Offer?

BeenVerified offers in-depth people searches that scour public records and data sources to provide comprehensive background reports on individuals. 

  • One of BeenVerified's key features is reverse phone lookup, allowing you to identify who a phone number belongs to and see associated names and addresses.
  • Similarly, the reverse address lookup reveals current and past residents linked to a specific property.
  • For those interested in an individual's criminal history, BeenVerified provides detailed criminal records searches covering arrests, convictions, sex offenses, and more across state, county, and national databases.
  • You can also use BeenVerified to gain access to other public record information like bankruptcies, liens, and judgments.
  • Other notable BeenVerified features include searching by email address, social media profiles, and even relatives or associates of your primary search subject.
  • BeenVerified offers a mobile app in addition to its web platform, putting these lookup capabilities at your fingertips anywhere. 
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BeenVerified Pricing: Plans and Costs

BeenVerified offers multiple pricing options depending on your needs:

One-Time Reports

  • Purchase individual background reports
  • BeenVerified cost is $22.86 per report

Subscription Plans

  • Provide unlimited access to BeenVerified's services
  • Monthly subscription: $26.88 per month
  • Quarterly subscription: $17.48 per month (paid upfront)
  • Annual subscription: $14.86 per month (paid upfront)

The subscription plans grant easy and affordable access to public records data across the United States. While the one-time report pricing is relatively standard, the subscriptions become more cost-effective the longer the commitment period.

BeenVerified's costs, whether for single reports or subscriptions, are competitive when compared to other major background check services in the market - but I'll discuss it in detail later in the review. 

Customer Support 

Providing quality customer support is crucial for any online service, and BeenVerified seems to prioritize this aspect. The company offers multiple channels for users to get assistance, including email and a toll-free phone number that operates seven days a week.

According to user reviews, BeenVerified's customer care team is generally responsive, helpful, and efficient in resolving issues related to billing or using the service. Many customers praise the knowledgeable support staff for their prompt resolutions.

However, some users have reported instances where customer support was less helpful, particularly regarding refund requests or cancellation difficulties. It's worth noting that BeenVerified's refund policy is evaluated on a case-by-case basis.

User Experience

In terms of user experience, BeenVerified works to make their platform intuitive and user-friendly. The website and mobile app allow users to easily navigate through the various search options and report formats. Helpful guides and FAQs are also available for those looking to better understand how to use the service effectively.

BeenVerified allows users to customize their search preferences and alert settings, providing a more personalized experience based on individual needs. While the initial search process can feel slightly drawn out, the user experience on the site is smooth for most customers. 

BeenVerified Reviews from Real Users

To give you a more well-rounded perspective on BeenVerified's service, let's look at reviews and feedback from actual customers who have used the platform.

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BeenVerified on TrustPilot

On Trustpilot, BeenVerified has a rating of 3.3 out of 5 based on about 2,000 reviews. 

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  • Many users praise the depth of information available and the user-friendly report formatting:

    "BeenVerified is a user friendly public records research platform. I've sampled other public record domains and in my opinion, BeenVerified has the most comprehensive and easy to understand reports."

"I needed a refund after being billed after the free trial and there was absolutely no customer service to help with this issue."

BeenVerified on ConsumerAffairs

On ConsumerAffairs, BeenVerified has a higher rating of 4.4 out of 5 from over 600 reviews. 

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  • Positive reviews highlight the service's accuracy and value:

    "I love the app. I just couldn't afford it this month...I definitely recommend it to my friends and if I had the money amount I would definitely get the one month one."
  • Negative reviews on the site tend to focus on long wait times for results or missing information in reports.

BeenVerified on Reddit

Reddit users have had mixed experiences, with some vouching for BeenVerified's accuracy while others claim the information can be incomplete or outdated at times:

  • "It's a real service. Found a list that recommended it so i gave it a shot, along with a couple other sites. Is it always accurate? Nah, no tool's perfect."
  • "Not a scam, have ran a few searches with their tool a few times and the reports were good 80% of the time."
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While opinions vary, many BeenVerified reviews from real users seem to agree that the service provides valuable public records data when available, but expectations should be set accordingly as results can sometimes be limited or imperfect

Alternatives to BeenVerified

So how does BeenVerified stack up against competitors? Here's a quick comparison:

  • Intelius offers more detailed reports that may include education history and other hard-to-find data points. However, BeenVerified's user interface and mobile apps are often considered superior.
  • Instant Checkmate is known for its strong criminal record searches, while BeenVerified provides a wider range of search options. Both offer user-friendly platforms.
  • TruthFinder's inclusion of dark web data gives it an edge for those concerned about online privacy. But BeenVerified's pricing is generally more affordable and transparent.
  • US Search pulls from the same Intelius database. BeenVerified leverages its own data sources, which some users find more current and accurate.

Ultimately, the best background check service depends on your specific needs, budget, and priorities. BeenVerified remains a strong all-around choice, but these alternatives may outperform in certain areas.

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BeenVerified Review: Is It Worth It?

After extensively testing BeenVerified's background check services, I confidently recommend it for affordable, user-friendly access to public records data. BeenVerified's strengths include:

  • Comprehensive data sources covering criminal records, property histories, and social media profiles
  • Intuitive, easy-to-navigate platform
  • Competitive subscription pricing plans

However, BeenVerified has some limitations:

  • No employment or tenant screening services compliant with FCRA regulations
  • Customer support only available during limited business hours

For basic people searches, reverse phone lookups, and general background checks, BeenVerified is a reliable, cost-effective choice. But if you need more specialized screening for hiring or renting, consider FCRA-compliant alternatives like Instant Checkmate.

About Author:
David Mercado is an experienced writer and marketer with over 5 years of experience covering topics like online business, digital marketing, technology, and personal finance. David is especially passionate about leveraging technology and the internet to help everyday people achieve financial freedom and build income streams through online marketing and entrepreneurship. His practical advice helps his readers successfully launch online businesses, optimize their digital marketing funnels, and utilize tools to boost productivity.
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