Is BeenVerified Legit? 2024 Review of This Background Check Site

Fact-checked by Laurynas Cesnys
Updated on: April 17, 2024

Are you looking to run a background check on someone? Whether for personal or professional reasons, conducting a thorough background check can provide valuable insights and peace of mind. 

In this BeenVerified review, I'll take an in-depth look at one of the leading online background search services to determine if it's a legitimate and trustworthy option.

With its user-friendly interface and comprehensive background search engine capabilities, BeenVerified has become a popular choice for those seeking current and accurate information on individuals.

But is BeenVerified legit? Can you rely on the data points and search results provided by this service? I'll explore these questions and more to help you decide if BeenVerified is the right solution for your needs.

How does BeenVerified work and what is it?

BeenVerified is a comprehensive online background check service that provides access to a wealth of public information on individuals. At its core, the platform aggregates data from various publicly available sources to create detailed background reports.

These reports can include providing information on a person's potential criminal records, such as arrests, convictions, and sex offender status. You'll also find details of property records, like current and past addresses, as well as associated names and aliases. Additionally, BeenVerified scours public data sources for mentions across social media accounts, allowing you to gain insights into someone's online presence and activities.

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It's important to note that BeenVerified is not a consumer reporting agency, which means the service cannot be used for purposes like employment screening or tenant screening that require compliance with the Fair Credit Reporting Act (FCRA). However, BeenVerified can still provide valuable information sourced from public records for personal use. 

Is BeenVerified legit?

The short answer is yes, BeenVerified is a legitimate and trustworthy background check service. BeenVerified has been in operation since 2009, establishing itself as a reputable player in the online people search industry.

The company prides itself on providing accurate and up-to-date information pulled from millions of public records databases across the United States. BeenVerified does not simply scrape the internet for data but instead verifies and cross-references information from authoritative sources.

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BeenVerified reviews from real users attest to the quality and reliability of its services.  There are numerous positive reviews where customers praise the depth of contact information available, the user-friendly report formatting, and the overall value for money.

With a strong track record, robust data sources, and numerous satisfied customers, there is little doubt that BeenVerified operates as a legitimate background check platform.

BeenVerified Features: What Does the Background Check Service Offer?

At its core, BeenVerified is a powerful background check tool with a wide array of search capabilities. BeenVerified can help you by offering in-depth people searches that scour public records and data sources to provide comprehensive background reports on individuals. 

  • One of BeenVerified's key features is reverse phone lookup, allowing you to identify who a phone number belongs to and see associated names and addresses.
  • Similarly, the reverse address lookup reveals current and past residents linked to a specific property.
  • For those interested in an individual's criminal history, BeenVerified provides detailed criminal records searches covering arrests, convictions, sex offenses, and more across state, county, and national databases.
  • You can also use BeenVerified gain access to other public record information like bankruptcies, liens, and judgments.

Other notable beenVerified features include searching by email address, social media profiles, and even relatives or associates of your primary search subject.

BeenVerified offers a mobile app in addition to its web platform, putting these lookup capabilities at your fingertips anywhere. 

BeenVerified Pricing: How Much Does BeenVerified Cost?

BeenVerified offers multiple pricing options depending on your needs:

  • One-Time Reports
    • Purchase individual background reports
    • BeenVerified cost is $22.86 per report
  • Subscription Plans
    • Provide unlimited access to BeenVerified's services
    • Monthly subscription: $26.88 per month
    • Quarterly subscription: $17.48 per month (paid upfront)
    • Annual subscription: $14.86 per month (paid upfront)

The subscription plans grant easy and affordable access to public records data across the United States. While the one-time report pricing is relatively standard, the subscriptions become more cost-effective the longer the commitment period. Also, keep in mind that, like most background check sites, BeenVerified run promotions and these prices might vary accordingly.

It's worth noting that BeenVerified's costs, whether for single reports or subscriptions, are competitive when compared to other major background check services in the market - but I'll discuss it in detail later in the review. 

Customer Support 

Providing quality customer support is crucial for any online service, and BeenVerified seems to prioritize this aspect. The company offers multiple channels for users to get assistance, including email and a toll-free phone number that operates seven days a week.

According to user reviews, BeenVerified's customer care team is generally responsive, helpful, and efficient in resolving issues related to billing or using the service. Many customers praise the knowledgeable support staff for their prompt resolutions.

However, some users have reported instances where customer support was less helpful, particularly regarding refund requests or cancellation difficulties. It's worth noting that BeenVerified's refund policy is evaluated on a case-by-case basis.

User Experience

In terms of user experience, BeenVerified works to make their platform intuitive and user-friendly. The website and mobile app allow users to easily navigate through the various search options and report formats. Helpful guides and FAQs are also available for those looking to better understand how to use the service effectively.

Additionally, BeenVerified allows users to customize their search preferences and alert settings, providing a more personalized experience based on individual needs. While the initial search process can feel slightly drawn out, the overall user experience on the site is generally smooth for most customers. 

BeenVerified Reviews from Real Users

To give you a more well-rounded perspective on BeenVerified's service, let's look at reviews and feedback from actual customers who have used the platform.

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On Trustpilot, BeenVerified has a rating of 3.5 out of 5 based on almost 2,000 reviews. Many users praise the depth of information available and the user-friendly report formatting:

"BeenVerified is a user friendly public records research platform. I've sampled other public record domains and in my opinion, BeenVerified has the most comprehensive and easy to understand reports."

However, some negative reviews mention issues with billing or difficulties canceling subscriptions:

"I needed a refund after being billed after the free trial and there was absolutely no customer service to help with this issue."

On ConsumerAffairs, BeenVerified has a higher rating of 4.7 out of 5 from over 600 reviews. Positive reviews highlight the service's accuracy and value:

"I love the app. I just couldn't afford it this month...I definitely recommend it to my friends and if I had the money amount I would definitely get the one month one."

Negative reviews on the site tend to focus on long wait times for results or missing information in reports.

Reddit users have had mixed experiences, with some vouching for BeenVerified's accuracy while others claim the information can be incomplete or outdated at times:

"It's a real service. Found a list that recommended it so i gave it a shot, along with a couple other sites. Is it always accurate? Nah, no tool's perfect."

"Not a scam, have ran a few searches with their tool a few times and the reports were good 80% of the time."

While opinions vary, many BeenVerified reviews from real users seem to agree that the service provides valuable public records data when available, but expectations should be set accordingly as results can sometimes be limited or imperfect

Alternatives to BeenVerified

While BeenVerified is a reputable background check service, it's not the only option available for those seeking public records data and background information. There are several other major players in the online background search market to consider as alternatives.

Intelius, Instant Checkmate, and TruthFinder are among the most well-known background search websites that offer similar capabilities to BeenVerified. These platforms also aggregate data from public records to compile comprehensive background reports on individuals.

Services like PeopleFinders and US Search provide background search tools tailored for purposes like locating old friends and relatives, learning about new neighbors, or screening potential dates.

Pricing, report formats, and specific data sources vary across these background check services, so it's wise to compare them based on your particular needs and budget. Many of the top background check sites offer free trials or single-report purchases if you only need to run an occasional search.

No matter which service you choose, it's crucial to comply with relevant laws and regulations, especially if you plan to use the information for employment, tenant screening, or other regulated purposes governed by the Fair Credit Reporting Act (FCRA).

BeenVerified Review: Is It Worth It?

After thoroughly reviewing BeenVerified, I can confidently recommend the site for those seeking affordable access to public records data and background check services. BeenVerified stands out with its user-friendly platform, robust data sources, and competitive subscription pricing plans.

While there are some minor drawbacks like limited customer support hours and a lack of employment/tenant screening options, BeenVerified excels at providing personal background checks. The depth of information available, covering criminal records, property histories, social media profiles, and more, is impressive.

That said, BeenVerified may not be the ideal choice for every situation. Those requiring more comprehensive background screening capabilities for hiring or housing purposes may want to explore alternatives to BeenVerified like Instant Checkmate that specialize in providing consumer reports compliant with the FCRA.

Ultimately, for basic people lookups, reverse address or phone searches, and general background checks, BeenVerified is a trustworthy, cost-effective solution that delivers on its promises

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About Author:
David Mercado is an experienced writer and marketer with over 5 years of experience covering topics like online business, digital marketing, technology, and personal finance. David is especially passionate about leveraging technology and the internet to help everyday people achieve financial freedom and build income streams through online marketing and entrepreneurship. His practical advice helps his readers successfully launch online businesses, optimize their digital marketing funnels, and utilize tools to boost productivity.
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